A computer error happens when something goes wrong with the code inside the computer chip. Sometimes, it could happen due to hardware failure. But other times, software issues cause the problem. Software is the program instructions that tell your computer what to do. If those instructions stop working correctly, then your computer won’t know what to do. Instead, it will just sit there doing nothing. So, think about it like this: When you turn on your computer, a little bit of software runs first. That software tells the computer what to do, and tells everything else to start working. It’s the computer’s “brain.” Without that software, you wouldn’t have any kind of computer at all.
There are two kinds of programs that run on your computer. One type is called an operating system (OS). An OS is basically the computer’s brain. It lets you use your computer, and controls how everything works. Windows is probably the most popular version of this, but Mac users need to use OS X instead. Think of each operating system as being a different person. Your OS is the grown-up. He or she makes sure all the other parts of the computer do what they’re supposed to do. if you have a dell laptop and facing an issue during reset a laptop then you should know how to factory reset a dell laptop.
Here are the easy steps to reset a Laptop:-
1. Power off
If the computer appears to have frozen, shut it down completely and turn it back on again. If the problem persists, then you should try power cycling the laptop. This involves turning the power off and then back on again. Sometimes power cycling may fix the issue.
2. Resetting CMOS
The Core Memory On-board Chip (CMOS) stores basic settings for your computer including what programs you use, how much memory your computer has, etc. If you think the laptop’s operating system (Windows 8/10, Linux, or Mac OS X) might be causing the problem, you may want to reset its CMOS. This happens automatically after you remove the battery, but if you put the battery back in, you’ll need to do it manually. To reset the CMOS simply hold down the shift button while powering on the laptop.
3. Checking Hard Drive
To check whether any files were permanently lost due to a corrupted hard drive, open the file browser and click on “Recover Previous Versions”. You’ll then be presented with a list of folders containing backups of various files. Please note that restoring previous versions won’t get rid of the virus permanently.
4. Reset BIOS Settings
Resetting the BIOS settings will ensure that Windows boots up when the system powers on again. To do this, press F8 on the startup screen and select the option ‘Safe Mode. After logging on to your computer, use the arrow keys to move up and down to highlight BOOT, and then press Enter key on your keyboard. Select UEFI and press Enter. Then press Delete to delete the current defaults and press Enter to save them in place. Press Esc to exit the menu. Now reboot your PC.
5. Erase Your Data
In order to clean out any residual malware, you may wish to wipe your data – permanently! In case you suspect that you’ve already been infected by a virus, it’s best that you erase all the information stored on your laptop. This includes user names, passwords, personal documents, pictures, videos, and emails. Click OK. Choose Yes to confirm deletion of existing volumes and empty Recycle Bin. When prompted, enter a name for your new volume, and hit Finish.
6. Format C:/
Once you’re done erasing your data, it would be wise to format the entire C drive using either disk cleanup tools or GParted Live CD. While formatting does not guarantee that your data is secure, it will help reduce the risk of viruses entering your PC.