How to find QA outsourcing company that won’t disappoint?

outsourcing company

Outsourcing QA to the third party saves costs, time, and brings highly-specialized experts to the project, who can potentially offer out-of-the-box solutions. To make the most of these benefits it is crucial to pick the QA company that best suits your business needs and will make a reliable partner. As a business process outsourcing company with 6 years of experience in automated testing, we would like to share our insights on how to find a reliable QA service company. Here are some tips for finding the best QA outsourcing company. Find more info on Zappletech website –

Check what other clients say about the outsourcing company

Conduct online research to see what people say about their experience with the company. Websites like Clutch, Goodfirms, and Manifest can aid you in your research.

Look for comprehensive experience and expertise

Most likely your needs in QA are specific: mobile app testing, automation testing, etc. Make sure that the QA company you want to work with has experience in your field and offers the necessary types of testing and tools. But also consider that you might need a broader range of services later.

Choose a company involved in the business process

If a QA team only asks how software is supposed to work, it’s not a match. Find a company that is interested in your target audience, problems that your software solves, your countries of operation, expected product quality, and much more. QA companies that take time to understand the business have a strategic approach to planning the testing process. The result is a comprehensive and effective testing process.

A detailed service agreement contract

This advice applies to all third-party contractors. Deadlines, services provided, quality measures, and so on should be disclosed in a mutually signed contract. It helps establish clear responsibilities of both sides and protect both parties.

Regular and transparent communication

Information exchange should be regular, clear, and on point. A QA company must assign a dedicated project manager to maintain two-way communication. This way they can provide fast work status updates and receive feedback. Effective communication ensures that you are always informed if the testing is going according to the plan and all your wishes are taken into account.

Sound documentation process

Clear documentation is a must in QA. In general, it is used to describe methodology and scenarios used to test the software quality. The minimal set of test documents include: test plan, checklist, bug report, and traceability matrix. Working with documentation is a hard and rigorous process, which guarantees an effective organization of the testing.


Here are the key points to look at when looking for a reliable QA contractor. Testing software is hard, meticulous, and yet necessary process. Outsourcing is a great way to let professionals take care of it while saving costs on management. If you want to know more we will be happy to consult you! Contact us or schedule a meeting on our website.


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