Resolve QuickBooks Error PS032: A Step-By-Step Guide

QuickBooks Error

A payroll update problem is a reason for the QuickBooks error PS077/PS032. The error can appear even after you have installed the appropriate updates to the payroll tax table. It can also be caused by misconfigurations. A message is generated when QuickBooks PS032 and PS077 errors occur. The message states that the accounting software was unable to access the payroll setup files. The payroll feature may not work. This means that you need to fix the problem. The software will allow you to download the relevant updates. This will allow QuickBooks to properly read your files. 

What causes the QuickBooks Error PS032 and PS077?

Sometimes, an employee may be working on a company’s file. The file could have been damaged. This file could cause problems such as the QuickBooks Error PS032/PS077.

The error messages can be resolved with the help of the QuickBooks tool hub download, but before that, you can also see the code for various reasons. Below are some examples.

  • The problem could be caused by corrupted payroll tax table files.
  • An issue like the PS077/PS032 can be a sign that you have provided incorrect information in order to obtain a payroll subscription.
  • This problem can be caused by improper software installation.

How do I resolve the QuickBooks Payroll Update Errors PS032 and PS077?

You can use utilities such as Rebuild Data to fix the QuickBooks error PS077. Sometimes it can be helpful to get payroll updates. To fix the QuickBooks PS032/PS077 errors, you can restart the update process. You can also check if your system is the cause of the problem. You can disable User Account Control temporarily on your Windows PC if that is the cause. The following are the 3 ways to resolve the errors:

1. Disable the UAC in Windows

Issues in QuickBooks are often responsible for the PS077 and PS032 errors. You can disable User Account Control (UAC) if there is any problem with Windows. The settings could have an unwelcome effect on your accounting software. You can close the program and then reopen it after you have turned it off. You should not see the payroll update PS032/PS077 QuickBooks error.

  • Press the “Windows” key on your keyboard.
  • It will take you to the “Control Panel”.
  • Search for “UAC” by entering the letters UAC.
  • This will take you to “Change User Account Settings”.
  • Tap on “Yes”.
  • Move the slider to disable User Account Control. Make sure “Never Notify” is selected.
  • You may be asked to enter your admin credentials in a window. Please add them.
  • It is time to quit QuickBooks and get back into “QuickBooks”.
  • Check if the QuickBooks payroll error PS077 is happening now.

The common QuickBooks payroll errors are PS032 and PS077. You should update the service immediately. If it is updated, this will indicate that the error code was resolved.

2. Employ Rebuild Data in QB

QuickBooks offers a number of useful utilities, including Rebuild Data. It can be used to fix errors in QuickBooks PS032 and PS077. This utility will identify the exact cause of the error. It will then fix the problem in accordance with the above. You can later get the payroll updates so you can continue to use the software without the error.

  • After running the software, click “File.” Please select it.
  • Next, come the “utilities”.
  • You can click here to visit “Verify Data”.
  • It may take the software a while to detect errors like PS077 and PS032.
  • You can then go to “File” once more.
  • Tap on “Utilities” one more time.
  • You will now need to choose the option “Rebuild data”.

Let the utility do its job. The PS077 and PS032 QuickBooks errors should now be fixed. This can be verified by repeating exactly the same action as that which caused this error earlier.

3. Install the latest QuickBooks updates and register it again.

You can check if the update was successful by checking the error messages in QuickBooks PS032 and PS077. If you find that it was not, you can try again. You will need to follow the correct procedure without interruptions. It is also a good idea to register the accounting software once again.

  • QuickBooks must be launched.
  • To bring up product information, press the “F2” key.
  • Pay close attention to where the “License number” is located. It should say “Activated” at the place it is given.
  • You must activate the product by entering the license code.
  • Click the “Help” tab.
  • To continue, tap “Update QuickBooks”.
  • For updates, click on the “Update Now” tab.
  • Push the “Get updates” button.
  • Allow the program to download the latest updates and allow it to install them.
  • After the updates have been downloaded, QuickBooks must be restarted.
  • Select “Yes” when the “Install Updates” box appears.
  • To check if the QuickBooks error PS077/PS032 has been fixed, you can use the “Payroll” feature.
Read Also: QuickBooks Update Error Codes and their Resolutions

How do I fix errors PS032 and PS077 in QuickBooks Desktop?

You can fix the CPS folder and file issues on your Windows system. This will resolve the problems with PS032 and PS077 in QuickBooks Desktop. You can also download payroll updates for the software. If you need assistance in resolving the error, please repair your accounting software.

1. Renaming the CPS folder

CPS can also be described as an extension file. This can be crucial when running QBDT files. CPS can cause files to become corrupted, and the software may not be able to read them. The error PS032/PS077 may appear in QuickBooks Desktop. This extension can cause problems if the folder it is related to has a bad name. It is recommended that you rename the CPS folder.

  • To open the file explorer, hit the “Windows” key and “E”.
  • Click on “This Computer”.
  • You will need to navigate to “Local Disk C”
  • If your files are not found in the folder you have opened, please open it.
  • Navigate to the ” QuickBooks Desktop folder to find the correct version.
  • Navigate to the “Payroll” folder and access the components.
  • You can change the name of the folder “CPS” by right-clicking and selecting “Rename Folder”. Add “CP SOLD” to the folder and save the changes.
  • The next step is to create a new folder called “CPS”.
  • Run “QuickBooks Desktop”.
  • Now you can get an update on the payroll tax table. Make sure that you have the most recent update.
  • Last but not least, make sure you check for the QuickBooks PS077 error.

2. Download Payroll Updates, and Repair QBDT

It is important to note that errors such as PS077 and PS032 can occur when updates aren’t available. These updates may make it difficult to use the QuickBooks Desktop payroll feature. These updates should be downloaded. You can also use existing utilities to fix QBDT if you suspect that your accounting software is having issues. The QuickBooks error PS077 may not be visible in the desktop version.

Here’s how to fix problems in the software and update the payroll feature.

  • Verify that you aren’t logged in to your QuickBooks Desktop account.
  • All windows that are open must be closed.
  • From the “Start Menu,” select “Windows Task Manager”.
  • You should check all the program windows that are currently open.
  • You should open “QuickBooks” again.
  • Start downloading the payroll update software.

You can now verify that the PS032 and PS077 QuickBooks Desktop errors are resolved and check if it is still available by repairing your accounting software.

  • At this point, click on the “File” menu.
  • Choose “Utilities”, from the drop-down menu.
  • Select “Repair QuickBooks” in the drop-down menu.

You can leave the program running for as long as it is still in use. After the program has completed its repair, you can restart it. You can now use the payroll feature. The payroll feature should now work correctly.


Payroll service problems can cause the QuickBooks error codes PS077 and PS032 to appear. After understanding the utility of the service, it is important to fix the error code. These fixes will make it much easier to fix the error code or eliminate its causes.



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